Article

Embracing the active user paradox

At incident.io, we prioritize having a product that’s intuitively designed to combat the active user paradox. Let us explain.

Chris Evans
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Chris Evans

7 min read
Article

Looking ahead to SRECon 2023

With SRECon right around the corner, I wanted to take a second to highlight some incident management related talks we’re really excited about.

Chris Evans
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Chris Evans

6 min read
Article

An ode to the women who came before me—thoughts on International Women's Day

Eva reflects on women who have demonstrated the power of supporting and promoting other women to enable them to excel.

Eva Camus-Smith
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Eva Camus-Smith

4 min read
Engineering

Taking the fear out of migrations

Migrations can be scary: here’s how we run migrations at incident.io to keep things simple and safe

Lisa Karlin Curtis
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Lisa Karlin Curtis

9 min read
Article

Outbound that doesn’t alienate for a technical product

Outbound can be pretty daunting — but it doesn’t have to be. Here we dive into some actionable pieces of advice that have worked well for us in our sales motion.

Esther Delignat
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Esther Delignat

6 min read
Article

Game Day: Stress-testing our response systems and processes

Improving the way we respond to larger, more complex incidents.

Rory Bain
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Rory Bain

10 min read
Article

Making transparency a principle of your company’s culture

No matter the size of your company, prioritizing transparency is an absolute must. Here’s why.

Luis Gonzalez
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Luis Gonzalez

6 min read
Talent

New Joiner: Anna Hosey

Welcoming Anna Hosey to the team!

incident.io
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incident.io

1 min read
Article

Your non-technical teams should be using incident management tools, too

Should your non-technical teams be declaring incidents like your engineering team? Absolutely. Here’s why.

Stephen Whitworth
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Stephen Whitworth

6 min read

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