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On-call guide

Other guides

On-call guide

In this guide, we dive into all aspects of on-call: from rotations, to alert fatigue, general best practices and more.

How to deal with alert fatigue head-on

Alert fatigue is a real issue that affects people holding the pager. Here, we explain how you can address it proactively before it spirals into a bigger issue.

incident.io

March 13, 2024

Article

Setting the foundations for on-call that’s fair, balanced, and human-focused

Before you drop folks into a rota, it's worthwhile to lay the groundwork for on-call that's fair for everyone and protects your company as well.

incident.io

December 20, 2023

Article

Best practices for creating a reliable on-call rotation

By putting thought into how you structure your on-call rotation, you can set everyone up for success: your team and business.

incident.io

February 26, 2024

Article

A practical approach to on-call compensation

Deciding how, and if, you're going to compensate folks for being on-call can be a tough conversation. Here, we outline several of the most common compensation structures you'll come across.

incident.io

January 31, 2024

Podcast

Introducing incident.io On-call

In this episode, we sit down with Chris and Pete to chat about our biggest product launch to date: On-call

incident.io

March 5, 2024

Article

We’ve launched incident.io On-call

From day zero, it’s been our vision to build the single place you turn when things go wrong. Today, that vision becomes reality. Introducing incident.io On-call

Stephen Whitworth

March 5, 2024

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