On-call guide

How to deal with alert fatigue head-on

Alert fatigue is a real issue that affects people holding the pager. Here, we explain how you can address it proactively before it spirals into a bigger issue.

Setting the foundations for on-call that’s fair, balanced, and human-focused

Before you drop folks into a rota, it's worthwhile to lay the groundwork for on-call that's fair for everyone and protects your company as well.

Best practices for creating a reliable on-call rotation

By putting thought into how you structure your on-call rotation, you can set everyone up for success: your team and business.

A practical approach to on-call compensation

Deciding how, and if, you're going to compensate folks for being on-call can be a tough conversation. Here, we outline several of the most common compensation structures you'll come across.

Introducing incident.io On-call

In this episode, we sit down with Chris and Pete to chat about our biggest product launch to date: On-call

We’ve launched incident.io On-call

From day zero, it’s been our vision to build the single place you turn when things go wrong. Today, that vision becomes reality. Introducing incident.io On-call