Humans are the heartbeat of on-call, at least until AI takes over the world. But for us to make the best decisions, we need the right information, at the right time, and in a useful way that preferably doesn’t give us nightmares. Watch the virtual webinar and learn all about smoothing the on-call experience and making it more human-friendly. Norberto Lopes, VP of Engineering at incident.io, and Andrej Blagojević, Staff Product Engineer at Intercom, will guide us through a conversation covering numerous aspects of this topic like…
- Simplifying procedures for on-call duties by streamlining interactions, from acknowledgment to resolution
- Implementing world-class design and user experience for better engagement
- Enhancing communication channels to provide clear instructions during on-call situations
- Offering flexible scheduling options to accommodate on-callers and promote work-life balance
