Catalog is really, really powerful.
To prove it, our latest product went up against the almighty Thanos and won decisively. Don’t believe us? Just look at how unscathed Catalog was once the dust settled:
All jokes aside, we spent months building out what, we think, is one of the most capable products on the market today.
Designed to be a map of everything that exists in your organization Catalog can meaningfully help you level up your incident response.
Now, when someone gets paged, Catalog will navigate a map of your organization to identify exactly who’s responsible for any impacted services. No more wild goose chases to find out who owns what. Catalog does it for you.
This is really just the tip of the iceberg though and the potential truly is endless, so check out the announcement post to get caught up on the details.
In the meantime, here’s a quick look back on what was an eventful month of June.
Feature spotlight: Learning Flows
Catalog is the hottest new product on the block. But did you know that we also recently launched a Learning Flows feature?
With it, teams can define their entire post-incident process, from building timelines to exporting follow-up actions, and have incident.io make sure every step gets followed.
Here's a quick walkthrough of how it works.
Article of the month: How our product team uses Catalog
Funnily enough, when we were building Catalog, we had to create our own catalog in the process. This was a challenging process that involved many lessons learned, and we gained even more insight into the potential of Catalog along the way.
So we shared all the details about it in a blog post written by Sam, one of the lead engineers on the project.
Did you know that...
You can now automatically update your Status Pages?
With Workflows, you can automatically publish updates to your Status Page when an incident is updated.
This helpful feature provides customers with a place to check for the latest information and reassures them that you're working to resolve the problem without the stress that comes with public communication.
We've refreshed the Practical Guide to Incident Management–and now it’s downloadable, too
For folks who are just getting started as responders or adopting an incident management tool for the first time, our guide is a great resource to get you off the ground running.
It features detailed insights into incident foundations such as severity levels, lifecycles, and post-mortems. You'll also find deep dives into on-call and how to learn from your incidents to improve your products.
It's the one guide you'll actually want to read. Sorry, active user paradox.
For 2023, we've refreshed it with sections on incident response insights, including:
- Value of incident data
- Tracking workload
- Operational readiness
- Pager load
- ...and more
Ready to explore incident.io? Check out a demo
incident.io is trusted by companies such as Vanta, Ramp, GoCardless, and Skyscanner to improve their incident response and help them build more resilient products.
Sign up for a demo to discover how incident.io can help your company make incident management effortless.
You can opt to have a pre-recorded demo sent to you or schedule a 1:1 customized to your needs.
Cheers,
Team incident.io
