Lisa Karlin Curtis's posts
Why you should join incident.io: behind the curtain
Cutting through the hype and dollar signs, why should you actually join incident.io? And also, why might this not work for you
Break chatbot speed limits with speculative tool calls
Learn how we engineered a 50% reduction in chatbot response times by speculatively executing tool calls, making us one of the fastest chatbots around.
Why we built our own AI tooling suite
A technical deep-dive into why we built our own AI tooling suite, from evals to model leaderboards, and the key benefits we gained as a result.
Managing your resources in Terraform can be literally easy and actually fun
How to build a Terraform integration that works alongside, not against, your dashboard user experience
Behind the curtain: figuring out a gnarly user experience
We recently shipped Configurable Forms which introduced the ability to control the layout and content of your incident forms in a single place. In this post, we’ll take a look behind the curtain at the process we went through to build a really great editing experience for our users.
Our A, B, Cs of external communications
External communication is really important. But you have to make sure you’re hitting a few key bars before you ship things out into the world.
So good, you’ll break things on purpose
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