Lawrence Jones's posts
Engineering teams in 2027
A forward look at where engineering teams are heading with AI, based on conversations with design partners who are visibly six-to-twelve months ahead of the average. Tailored code agents, MCP gateways, agentic products that talk to each other — most of the picture is already there in pockets, and the rest of the industry is closing the gap fast.
Optimizing LLM prompts for low latency
When the time taken to execute a prompt becomes an issue, these strategies can optimize response latency without impacting prompt behaviour.
How we page ourselves if incident.io goes down
Learn how we tackle the ultimate paradox: ensuring our alerting system pages us, even when it’s the one failing. It's a common question - let's dive into detail on our "dead man's switch", how we stress-test our systems, and why we care so much about our setup allowing us to dogfood our own product.
Tracking developer build times to decide if the M3 MacBook is worth upgrading
When our CTO said "I'll upgrade your MacBook if you can prove it's worthwhile", we embarked on a journey including (re)building a Go hot-reloader, instrumenting developer builds, analyzing compiler performance, and feeding an AI model the data until we had an answer.
Engineering nits: Building a Storybook for Slack Block Kit
We care a lot about the pace of shipping at incident.io, and we also build lots of UIs inside Slack. Slack previews lets us collaborate on designing these experiences much more quickly.
Better security for your app's secrets
What comes after your default, out-of-box application secret solution? How do you add security to Heroku's environment variables, or go beyond putting secrets directly into Kubernetes? We've used GCP Secret Manager to improve our app secret handling, and this post shows how you can do the same.
So good, you’ll break things on purpose
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