Back
Picture of Lawrence Jones
Lawrence Jones
Product Engineer

Lawrence Jones's posts

How we page ourselves if incident.io goes down

How we page ourselves if incident.io goes down

Learn how we tackle the ultimate paradox: ensuring our alerting system pages us, even when it’s the one failing. It's a common question - let's dive into detail on our "dead man's switch", how we stress-test our systems, and why we care so much about our setup allowing us to dogfood our own product.

Lawrence JonesLawrence Jones
November 27, 2024
Tracking developer build times to decide if the M3 MacBook is worth upgrading

Tracking developer build times to decide if the M3 MacBook is worth upgrading

When our CTO said "I'll upgrade your MacBook if you can prove it's worthwhile", we embarked on a journey including (re)building a Go hot-reloader, instrumenting developer builds, analyzing compiler performance, and feeding an AI model the data until we had an answer.

Lawrence JonesLawrence Jones
December 19, 2023
Engineering nits: Building a Storybook for Slack Block Kit

Engineering nits: Building a Storybook for Slack Block Kit

We care a lot about the pace of shipping at incident.io, and we also build lots of UIs inside Slack. Slack previews lets us collaborate on designing these experiences much more quickly.

Lawrence JonesLawrence Jones
November 28, 2023
Better security for your app's secrets

Better security for your app's secrets

What comes after your default, out-of-box application secret solution? How do you add security to Heroku's environment variables, or go beyond putting secrets directly into Kubernetes? We've used GCP Secret Manager to improve our app secret handling, and this post shows how you can do the same.

Lawrence JonesLawrence Jones
July 10, 2023
Keep the monolith, but split the workloads

Keep the monolith, but split the workloads

Everybody loves a monolith, but you can hit issues as you scale. Learn how splitting workloads can improve your monolithic architecture's performance and scalability, and understand the trade-offs between monolithic systems and microservices.

Lawrence JonesLawrence Jones
April 12, 2023
Intermittent downtime from repeated crashes

Intermittent downtime from repeated crashes

This is a technical write-up of an incident on Friday 18th November 2022 where we experienced 13 minutes of downtime from intermittent crashes.

Lawrence JonesLawrence Jones
November 30, 2022

So good, you’ll break things on purpose

Ready for modern incident management? Book a call with one our of our experts today.

Signup image

We’d love to talk to you about

  • All-in-one incident management
  • Our unmatched speed of deployment
  • Why we’re loved by users and easily adopted
  • How we work for the whole organization