Ed Dean's posts
The timeline to fully automated incident response
AI is rapidly transforming incident response, automating manual tasks, and helping engineers tackle incidents faster and more effectively. We're building the future of incident management, starting with tools like Scribe for real-time summaries and Investigations to pinpoint root causes instantly. Here's a deep dive into our vision.
April 9, 2025
Introducing: incident.io for Microsoft Teams
The wait is finally over. Introducing: incident.io for Microsoft Teams 🔥
August 13, 2024
Practical lessons for AI-enabled companies
Recently, we went live with our very first set of AI-enabled features. Here are a few things we learned along the way.
May 6, 2024
Day in the life: Data Analyst at incident.io
Ever wondered what it's like to be a Data Analyst at incident.io? Read on!
October 3, 2022
Product metrics @ incident.io, a year (and a half) in
Ed Dean discusses product milestones at incident.io!
September 28, 2022
So good, you’ll break things on purpose
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