Charlie Kingston's posts
A new era for Catalog
Over the past year, we’ve been working incredibly hard behind the scenes to make Catalog even more powerful and usable with new features, integrations, and more.
Charlie Kingston
Supercharged with AI
Introducing our AI-powered features to enable incident responders to save crucial time, learn from previous incidents, and become more resilient over time.
Charlie Kingston
How communication can make or break your incidents
In this episode, Pete and Lisa discuss why great communication (both internally and externally) is essential to the success of any incident management process.
Charlie Kingston
Building an incident management process
In this podcast, our panellists discuss the foundations that any team needs to put in place when designing their incident management process. Starting from the basics of defining what we really mean by an incident, to how to set your severity levels, roles and statuses, Chris and Pete share their tips for building solid foundations to run your incidents.
Charlie Kingston
How to build a successful on-call team
In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.
Charlie Kingston
incident.fm is coming soon
We've made a podcast, and we're excited to share it with you later this week...
Charlie KingstonSo good, you’ll break things on purpose
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