We’re making our on-call calculator free

Article
Picture of Lawrence Jones
Lawrence Jones

We've all done it: "that'll be simple, I'll just write a quick script and..."

In the case of calculating on-call pay, we really have done it before: our team have built the on-call pay scripts for several companies, and each attempt was a painful, error prone process.

While we believe everyone on-call should be paid for their inconvenience, relying on someones side-project or back-of-napkin maths to calculate pay leads to mistakes, frustration, and wasted time.

So today we’re making our on-call pay calculator free for everyone to use, regardless of whether they use incident.io or not: https://incident.io/on-call/

Unlike a home-grown solution, our calculator:

  • Provides full support for timezones, localised to each schedule's region
  • Helps visualise pay calculations, catching any errors around special rates or holidays
  • Sends each user a breakdown of their shifts, so they can understand and predict their pay

Here’s what some of our users have said after using it:

We tested the calculator for May’s payments and it matches exactly (actually, it found a 10p mistake I made) our manual count, that took me ages 😅 and an elaborate spreadsheet. Will definitely be using going forward!

amazing that it has to come from outside PagerDuty - but this is such a great step forward for the industry. It should be trivial to pay people for participating in on-call

I signed up to use your On-call pay calculator (it was going to be a future hackathon project of mine!) and it’s fantastic. My life just got so much easier!

If you’d be interested in giving it a go, check out these instructions.

See related articles

Article

Our stack for acquiring and retaining customers

Charlie Kingston
Picture of Charlie Kingston

Charlie Kingston

12 min read
Article

Why you should ditch your overly detailed incident response plan

Danny Martinez
Picture of Danny Martinez

Danny Martinez

7 min read
Article

Product metrics @ incident.io, a year (and a half) in

Ed Dean
Picture of Ed Dean

Ed Dean

4 min read