We created a dedicated page for Anthropic to showcase our incident management platform, complete with a custom game called PagerTron, which we built using Claude Code. This project showcases how AI tools like Claude are revolutionizing marketing by enabling teams to focus on creative ways to reach potential customers.
We examine both companies' comparison pages and find some significant discrepancies between PagerDuty's claims and reality. Learn how our different origins shape our approaches to incident management.
A well-designed on-call schedule is key to fast, low-stress incident response. This post shares practical strategies for structuring your rota, clarifying roles, and using automation to support your team when it matters most.
Explore the critical responsibilities of an incident commander and learn the key leadership and communication skills essential for effective incident response.
Choosing incident tooling without clear success criteria is a recipe for regret. Here's a practical framework for defining, prioritizing, and evaluating criteria to ensure your next incident management tool actually fits your team’s real-world needs.
Discover how integrating incident management platforms with Jira can transform your enterprise's incident response workflow. This article explores the key advantages of unified tracking, enhanced visibility, and automated action items alongside practical implementation challenges. Learn best practices for successful integration and understand alternative approaches to connect your incident response with project management systems. Perfect for IT leaders and SREs looking to streamline post-incident workflows and build more resilient systems at scale.
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