We created a dedicated page for Anthropic to showcase our incident management platform, complete with a custom game called PagerTron, which we built using Claude Code. This project showcases how AI tools like Claude are revolutionizing marketing by enabling teams to focus on creative ways to reach potential customers.
We examine both companies' comparison pages and find some significant discrepancies between PagerDuty's claims and reality. Learn how our different origins shape our approaches to incident management.
Site Reliability Engineers face critical challenges in incident management, from alert fatigue to communication breakdowns. Discover how modern incident management platforms like incident.io can streamline workflows, automate on-call scheduling, and optimize post-incident analysis to ensure greater system reliability.
A well-designed on-call schedule is key to fast, low-stress incident response. This post shares practical strategies for structuring your rota, clarifying roles, and using automation to support your team when it matters most.
Explore the critical responsibilities of an incident commander and learn the key leadership and communication skills essential for effective incident response.
Choosing incident tooling without clear success criteria is a recipe for regret. Here's a practical framework for defining, prioritizing, and evaluating criteria to ensure your next incident management tool actually fits your team’s real-world needs.
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