incident.io's posts

What does using AI for post-mortems actually mean?
Everyone is using AI to help with post-mortems now. We've built AI into our own post-mortem experience, pulling your Slack thread, timeline, PRs, and custom fields together and giving your team a meaningful starting point in seconds. But "AI for post-mortems" can mean very different things. Post-mortems are just one stage of the broader incident response lifecycle, and AI's role varies across all of it.


The post-mortem problem
Post-mortems are one of the most consistently underperforming rituals in software engineering. Most teams do them. Most teams know theirs aren't working. And most teams reach for the same diagnosis: the templates are too long, nobody has time, nobody reads them anyway.


How Port helps supercharge incident.io workflows
incident.io and Port bring structure and context together, helping teams resolve incidents faster and build more reliable systems. See how it's done.


AWS re:Invent: The handy guide for the massive conference
AWS re:Invent is packed with 3,000+ sessions for developers, covering everything from scaling apps to generative AI. In this guide, we break down the sessions you shouldn't skip on. If you're headed to Vegas, don't forget to stop by and say hi!


Behind the Flame: Jack Bridge
Meet Jack, Management Accountant 🔥


incident.io is best in class for momentum, relationships and enterprise adoption
In the G2 Fall 2024 reports, we earned #1 spot in the Enterprise Relationship Index for Incident Management, highest overall performance in Incident Management among our peers, and demonstrated highest overall momentum. (And all that while being ranked the most usable product on the market, too.)

So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one of our experts today.

We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization




