Lisa Karlin Curtis's posts

The three pillars of great incident response

There’s no one-size-fits-all incident response process, but the same three pillars form the core of any good process: clarity, transparency and calm.

Breaking down complex projects into smaller, shippable increments

Mitigate the risks of delivering a complex project by shipping small pieces along the way.

Building safe-by-default tools in our Go web application

Moving fast and breaking things is all well and good, but keeping our customer data safe isn't something we can compromise on. Find out how we do it!

5 ways incidents made me a better engineer

Incidents are a great opportunity to gather both context and skill. We should all take advantage of them.

What I learned as employee #2 at a scaling startup - year 1 at incident.io

Lisa reflects on her first year at incident.io.