Lisa Karlin Curtis's posts
How to run meetings that don't suck
What the world of software development can learn from consulting - why meetings are useful, and how to run them well.
Lisa Karlin Curtis
Reducing our pager load
What we did when we were getting paged too much
Lisa Karlin Curtis
How to build a strong incident response process
When building an incident response process, it’s easy to get overwhelmed by all the moving parts - but less is more. Here are three things to do that will set you up for success.
Lisa Karlin Curtis
Starting projects at incident.io
We've found a way of kicking off projects at incident.io which helps us ship in a fast and focussed way.
Lisa Karlin Curtis
The three pillars of great incident response
There’s no one-size-fits-all incident response process, but the same three pillars form the core of any good process: clarity, transparency and calm.
Lisa Karlin Curtis
Breaking down complex projects into smaller, shippable increments
Mitigate the risks of delivering a complex project by shipping small pieces along the way.
Lisa Karlin CurtisSo good, you’ll break things on purpose
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