Isaac Seymour's posts

Making the wrong choice on build vs buy

A cautionary tale of building software rather than buying it, and tips for making the right choice.

Declare early, declare often: why you shouldn’t hesitate to raise an incident

Declaring your first incident can be intimidating. Let’s look at some common fears, and work out how to address them.

Build custom API integrations with incident.io

Declare incidents from other tools, export incident data for analysis, configure incident.io and more with our API.

Rolling out Roles

Take a peek behind the scenes at how we built user roles into our product, and rolled them out to our existing users

No capes: the perils of being a hero-engineer

When I first started out as an engineer I really leant in to being a hero-engineer; here's the advice I wish I'd listened to earlier. you want to avoid.