Chris Evans's posts
What's a fair compensation for being on-call?
In this guide, we explore the best practices for on-call compensation, discussing various payment models, their pros and cons, and essential tips to navigate potential trade-offs and avoid common pitfalls.
Chris Evans
The startup guide to sensible incident management
A simple guide to help you bootstrap great incident management practices at your startup.
Chris Evans
We've successfully completed our SOC 2 audit
We're very pleased to announce that incident.io is now SOC 2 compliant, having successfully completed our Type I audit.
Chris Evans
On-call by default
Like many SaaS businesses, we have an on-call rota to enable us to provide 24x7 cover if there are problems with incident.io. We have a 'pager' which will alert the relevant person if something unexpected happens in our app, so that they can investigate and fix it if needed.
Chris Evans
Workflows: your process, automated
We're delighted to announce the latest feature of the incident.io platform: Workflows. Configure your processes once, and we'll make sure you follow them, every time.
Chris Evans
How to communicate on your status page
Great communication with your customers can quickly turn a negative into a positive. We lay out our five steps to better incident communication.
Chris EvansSo good, you’ll break things on purpose
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