Make observability reliable: Register now
Building trust through incident communication with Adrián Moreno, VP of Engineering at SumUp
March 26, 2024
Today, good incident communication isn't a nice to have—it's an absolute must.
But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, Adrián Moreno Peña, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation. We discuss:
- What it means to communicate during incidents
- Why Status Pages are critical in helping to build trust
- How you can have good comms even without a lead
- ...and much more
You may also be interested in
Meet our VP of Engineering: Norberto Lopes
In this episode of The Debrief, we get to know our new VP of Engineering, Norberto Lopes.
Making incidents less painful with Kerim Satirli of HashiCorp & Lawrence Jones of incident.io
In this episode, we chat with Kerim Satirli of Hashicorp and Lawrence Jones of incident.io on ways teams can optimize their incident response.
Announcing incident.io Status Pages — powering clear external comms to build trust
With Status Pages, businesses can once again make external comms a staple of their company culture.
So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one our of our experts today.
We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization
