Centralized response in Slack and Microsoft Teams
Manage security incidents in Slack and Microsoft Teams with real-time collaboration, predefined roles, and automated workflows.
Security teams
Built for modern security teams
Trusted by hundreds of companies, we help security teams tackle everything from routine investigations to major cyberattacks.
How we think about security
On-call scheduling and escalations
Manage on-call rotations and auto-escalate by severity, affected systems, or compliance to minimize delays.
Tailored workflows for security events
Create custom workflows to ensure your team responds consistently to any vulnerability.
Incident access control
For confidential situations, use private, invite-only incidents to safeguard sensitive information.
Fully integrated
Auto-create incidents from SIEM alerts or integrate escalations into your SOAR workflows.
Compliance tracking
Tag incidents with fields like PCI DSS, SOC 2, or ISO 27001, to expedite audit report generation.
Threat insights
Surface incident patterns to spot vulnerabilities and guide prevention efforts.
Timeline reconstruction
Document all incident activity—logs, decisions, and comms—for easy review and learning.
Customers rate incident.io #1 for incident management
“We wanted something that had the UX and ease of use that an engineer across Netflix could pick it up, could run with it and didn't need explicit training... even if it's 3AM, it's the first time and it would just feel natural.”
Hank Jacobs
Staff Site Reliability Engineer
“In the time that it had taken us to get one vendor to respond to our product feedback, incident.io had shipped four features we requested. Internally, we had a meeting, and I think we said something like, 'Wow, they are super hungry'.”
Jeremy Tinley
Principal Systems Architect
“incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting.”
Braedon Plough
Site Reliability Engineer
“If I could point to the single most impactful thing we did to change the culture at Airbnb, it would be rolling out incident.io and democratizing incident response.”
Nils Pommerien
Director, SRE
“One of the improvements that incident.io has brought to our incident response processes is the reduction of that cognitive overload. It’s one tool … It's in the same context.”
Adrián Moreno Peña
VP of Engineering
“The team behind the product are excellent. Being able to speak directly with Product Owners & Engineers makes a world of difference in our partnership with incident.io”
John Paris
Principal Systems Engineer
So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one of our experts today.
We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization
