Centralized response in Slack and Microsoft Teams
Manage incidents right from Slack and Microsoft Teams with real-time collaboration, predefined roles, and automation.
Engineering teams
Built for the best engineering teams
The incident.io platform is designed for engineering teams to manage and resolve incidents with ease, minimizing downtime and increasing system reliability.
Supercharging incidents for engineering teams
On-call scheduling and escalations
Connect alerts, schedules, and trust the right people get notified. Human-focused on-call, built from the ground up.
Customizable response workflows
Build workflows that match your processes, making effective, consistent response the default.
An extra pair of (AI-powered) hands
AI helps investigate, surface issues, and suggest next steps—triage in seconds, solve in minutes.
Plugged in to your organization
Bring full organizational context—services, teams, and customers—into your incidents with Catalog for unmatched workflow customization.
Integrated with... basically everything
Minimize tool use during incidents—incident.io manages status updates, action logs, and more in one place.
Deep, actionable insights
Analyze your incident data to gain insights into your incidents and underlying risks, your processes, and the overall impact on people.
Comprehensive post-incident analysis
Automatically log incident timelines, actions, and communications to support effective reviews and ongoing improvement.
With incident.io, Netflix has the incident management platform—and partner—it's always needed
See how Netflix uses incident.io
How incident.io’s pace of development helped Etsy turn incident response into a superpower
See how Etsy uses incident.io
How incident.io helped Skyscanner regain confidence in its incident response processes
See how Skyscanner uses incident.io
With incident.io, Vanta has reduced hours spent on manual processes
See how Vanta uses incident.io
So good, you’ll break things on purpose
Ready to put AI to work on your incidents? Book a call with our team today.