Data teams

Incident management for data teams

Data incidents aren’t just downtime—they’re missed insights, bad calls, and team-wide fallout. Detection tools flag issues; incident.io helps you fix them fast, loop in the right people, and make sure it doesn’t happen again.
Incident management for data teams

Designed with data teams in mind

Cut through the noise

Cut through the noise

Create a separate chat channel for every incident to keep things tidy. No more combing through threads and direct messages.

Always reach the right person

Always reach the right person

Use schedules to understand who is responsible for triaging incidents, and automatically invite them to incident channels.

Finally know where the time goes

Automatically track the hours spent fixing data pipeline issues, so you can understand the true impact of breakages.

Finally know where the time goes
Resolve issues faster

Resolve issues faster

Create incidents and escalate automatically when something breaks.

Automatically export follow-ups

Automatically export follow-ups

Keep track of next steps by exporting follow-ups to the responsible team’s issue tracker.

Attribute and route alerts

Attribute and route alerts

When an alert is triggered, escalate it to the owners of the impacted service.


Built for teams where downtime isn't an option

Read all customer stories

How Zendesk ditched 15 years of patchwork tooling, in 10 weeks

See how Zendesk uses incident.io
Netflix customer story

With incident.io, Netflix has the incident management platform—and partner—it's always needed

See how Netflix uses incident.io
Etsy customer story

How incident.io’s pace of development helped Etsy turn incident response into a superpower

See how Etsy uses incident.io
Skyscanner customer story

How incident.io helped Skyscanner regain confidence in its incident response processes

See how Skyscanner uses incident.io
Vanta customer story

With incident.io, Vanta has reduced hours spent on manual processes

See how Vanta uses incident.io

How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in a matter of weeks

See how Fin uses incident.io
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So good, you’ll break things on purpose

Ready to put AI to work on your incidents? Book a call with our team today.