With 8+ live franchises and millions of concurrent players across Americas, Europe, and APAC, your infrastructure serves a truly global audience. incident.io helps your SRE and DevOps teams respond faster when issues hit, with AI-powered context and workflows that work directly in Slack, so you can protect player experience across all time zones.
When millions of players log in for expansion launches or competitive seasons, every minute of downtime damages your reputation and revenue. incident.io helps your teams respond faster with AI-powered context and workflows built for Slack, keeping players in-game during the moments that matter most.
Running multiple game platforms on Azure alongside legacy infrastructure creates coordination challenges. incident.io's AI SRE and integrated catalog surface the right context from your 50+ integrations, reducing cognitive load during high-pressure moments so your lean teams can respond effectively without burning out.
On-call designed for humans—effortless scheduling, a delightful on-call experience, and powered by AI to cut noise and reduce pages.
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Accelerated by AI and deeply integrated with Slack and Microsoft Teams, fix issues faster, automate workflows, and ensure consistent resolution.
Discover Response
From spotting the failing PR to suggesting the fix, Investigations diagnoses issues, surfaces next steps, and helps bring your systems back to health—even while you’re sleeping.
Discover Investigations
Transparent, automated, and effortless. Keep your customers updated, reduce inbound support, and maintain trust when things go wrong.
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Netflix had exactly what you have—Slack workflows, custom bots, and Jira integration. Here's why they switched and what happened next.
Netflix's home-built system required static configuration for which alerts went where—difficult to scale across many teams with different needs. They needed dynamic routing that could adapt to changing team structures and escalation patterns automatically.
incident.io's intelligent routing adapts to your team structure automatically. No more maintaining complex configuration files or updating alert mappings every time teams reorganize. The system learns from your patterns and routes incidents to the right people every time.
Ready to put AI to work on your incidents? Book a call with our team today.