Effective: 14 January 2025
incident.io Sub-processors
| Name | Location | Description of Processing |
|---|---|---|
| European Regions | Cloud Infrastructure | |
| Intercom | United States | Customer Support |
| Slack | United States | Customer Support |
| Fivetran | United States | Analytics Infrastructure Provider |
| OpenAI | United States | Artificial Intelligence Provider |
| Recall | United States | Transcription |
| Hex | United States | Data Analytics Tool |
| Explo | United States | Data Analytics Tool |
| Omni | United States | Data Analytics Tool |
| Twilio | United States | Text Message Delivery Service |
| WorkOS | United States | SCIM/SAML Authentication Flows |
| Sentry | United States | Exception Tracking |
| Svix | United States | Send Product Webhooks |
| Microsoft Teams (for clients using Microsoft Teams as their Communications Platform) | United Kingdom | Customer Support |
| Pylon | United States | Customer Support |