Run incidents from Microsoft Teams

Seamlessly collaborate in a unified channel, effortlessly connected to the right tools and people. Establish clear roles, and we'll expertly guide you through the resolution process.

Get a demo Start a free trial

Respond in Microsoft Teams

Spin up a Teams channel so you can focus on running your incident without losing context. Keep everything in one place and eliminate the need for extra meetings and documentation.

Declare incidents right in Microsoft Teams

Automate key workflows to operationalize your response

Automate your incident response processes

The easiest way to manage comms

Whether it’s internal updates for stakeholders, private comms with select individuals, or full-blown public comms with millions of customers, we make it easy to get the right information to the right people.

Keep your customers in the loop with Status Pages

Restrict access to sensitive information with private incidents

Put your post-incident process on rails

Encode your entire post-incident process, and have incident.io ensure it's followed consistently every time.

Assemble your team

Get the right people involved at the right time, so you can collaborate effectively to resolve incidents together.

Your AI sidekick

No need to read the manual. Simply talk to incident.io like you would any other responder, and we'll take care of the rest. Ask questions, draft customer comms, log follow-up actions, and much more.

Coming Soon

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Level-up your incident response

With powerful features and automation, we help you run incidents consistently and efficiently.

Workflow automation

Confident, autonomous teams guided by assistive automation

AI-powered incident summaries

Level up your incident response with human-in-the-loop AI-powered features

API

Integrate with external systems and programatically access your data

Catalog

Connect everything in your organization with Catalog

Custom fields

Enrich your incidents with the data your organization needs

Private incidents

Keep sensitive information locked-down with privacy controls

Pre-built integrations for your existing tools

Connect your existing tools, interact with them through incident.io, and massively reduce the overhead of managing incidents.

View our 100+ integrations

174 reviews

Customers rate incident.io #1 for incident management

Read customer stories Read the reviews

“incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting.”

Braedon Plough

Site Reliability Engineer

“If I could point to the single most impactful thing we did to change the culture at Airbnb, it would be rolling out incident.io and democratizing incident response.”

Nils Pommerien

Director, SRE

“We wanted something that had the UX and ease of use that an engineer across Netflix could pick it up, could run with it and didn't need explicit training... even if it's 3AM, it's the first time and it would just feel natural.”

Hank Jacobs

Staff Site Reliability Engineer

“In the time that it had taken us to get one vendor to respond to our product feedback, incident.io had shipped four features we requested. Internally, we had a meeting, and I think we said something like, 'Wow, they are super hungry'.”

Jeremy Tinley

Principal Systems Architect

“The team behind the product are excellent. Being able to speak directly with Product Owners & Engineers makes a world of difference in our partnership with incident.io”

John Paris

Principal Systems Engineer

“One of the improvements that incident.io has brought to our incident response processes is the reduction of that cognitive overload. It’s one tool … It's in the same context.”

Adrián Moreno Peña

VP of Engineering