Post-feast treats

Hopefully you have some space left for some treats after Thanksgiving festivities (or perhaps just a fun weekend!) - we’ve released a bunch of goodies for you to make life just a little bit sweeter!

Incident updates on the mobile app

We now send push notifications for incident updates! This is great if you’d like to get updated about certain incidents via our app versus other channels like email or SMS. Now, just tap on the push notification and you’ll be taken directly to the new Updates tab within the incident for details.

Good news is you do not need to be an On-call user to benefit from these updates. All you have to go is go to your user preferences, under Incident subscriptions, to enable mobile notifications.

Webhooks on alert creation

Customers can now receive webhooks on new alerts being triggered when public_alert.alert_created_v1 events are selected within our webhook setup. This can be helpful if you need to send alert statuses from incident.io to your internal systems.

Add participants to streams in a workflow

When creating a stream as part of a workflow, you can now specify additional users to be added to the stream. This was previously possible when creating a stream manually, but not as part of a workflow.

Update incidents from shift changes via workflows

The "when an on-call shift changes" workflow trigger now lets you run workflow steps on active/triage incidents. This enables use cases like: when someone's on-call shift ends, reassign any incidents they are leading to the person coming on-call.

What else we’ve shipped