Improvements all around

Last week, the team took a step back from shipping big features and spent some time focusing on improving our internal tooling, and doing all the small things that make our product great.

We had all of engineering spend two days working on internal tooling improvements to make us go faster, and another two days on small improvements and bug fixes.

🔔 Workflow failure notifications in Slack

Previously, you could choose to be notified of workflow failures by email. We’ve shipped a feature so you can now receive the same notifications in a shared Slack channel.

You can configure this in Settings > Automation.

🧹 You can now delete messages sent via Workflows

If you have a lot of workflow steps sending messages which turn out not to be relevant to your incident, you now have the option to delete those to keep the channel clean.

🚀 What else we’ve shipped

New

Added the /inc cancel command to the /inc Slack modal
We’ll now unfurl an incident URL that came from our public API (as opposed to copied from the dashboard)

👷 Improved our performance when loading an incident timeline with a large debrief meeting attached

Improvements

Exporting follow-ups to Jira no longer defaults to a given export template, this is now optional
Status pages now show the most recently updated incidents first
Learning flow tasks display who skipped or completed them in the dashboard
We now display the user/account that is used to connect to Linear
The policies page now loads more smoothly
When creating status page subpages, the preview now accurately reflects your selections
Links from workflow run failure notifications will now automatically open the activity tab
Links in the markdown editor now open in a new tab

Bug fixes

Improved validation of titles and description when creating actions and follow-ups
Errors when exporting Jira follow-ups are cleared after changing projects or issue types
Stopped test incidents from being pushed to internal status pages
We now delete announcement posts for incidents if you mark them as ‘test’ in bulk
Fixed a bug which meant you couldn't create a new follow-up template
Incident auto-close messages now display the correct number of awaited days before closing
We now provide better feedback when manual incident creation fails
Fixed a bug which prevented users from editing expressions in certain places
We fail gracefully when we try to update a Zendesk issue that's already closed
Fixed a bug where some custom fields weren’t being populated in Notion post-mortems
Fixed a bug where the preview announcement when configuring an incident trigger wasn’t populating correctly