Run incidents without leaving Slack
Tailored to your organization for smarter incident management
Confident, autonomous teams guided by automations
Learn from insights to improve your resilience
Build customer trust even during downtime
Connect everything in your organization
Streamlined incident management for complex companies
Run incidents without leaving Slack
Tailored to your organization for smarter incident management
Confident, autonomous teams guided by automations
Learn from insights to improve your resilience
Build customer trust even during downtime
Connect everything in your organization
Streamlined incident management for complex companies
Until now, users within incident.io have been restricted according to a fixed set of permissions. Viewers and responders can only see and respond to incidents, whilst admins can modify particular organization settings and owners can do everything.
We're delighted to announce that these permissions are now customisable! This is handy if there are particular settings you want anyone in your organization to be able to modify, or if you want to restrict certain settings to owners only.
Additionally, you can create custom roles with specific permissions and assign those to users. The permissions granted by a custom role will be in addition to the permissions granted by the user's base role (i.e. viewer / responder / admin / owner).
For example: