Great incident management isn’t just about responding to your incidents. It also involves reflecting on and learning from past incidents, by improving visibility and team collaboration. We've shipped new features this week that help you do exactly this.
Exporting post-mortems with Notion
Our new Notion integration allows you to export post-mortem documents directly into Notion, which you can then use to collaborate with your team and learn from your incidents. This is a significant improvement over the existing copy & paste flow, as it now uses Notion-specific blocks to produce beautifully formatted documents.
All of your exported post-mortems will be tracked in a Notion database, giving you a high-level overview of your post-mortems. Key fields about your incident such as type, severity and incident lead are added as properties. You can create specific database views for different teams or personas within your organization from within Notion, as needed.