Responding to incidents can be stressful. You've got 14 tabs open with some logs, a Sentry, a trace, some database queries, and a couple of GitHub PRs. It's hard to keep track.
Attachments is our first step to solving that problem.
Attachments allows you to connect something from another system into incident.io. We're not just talking about putting a link on the timeline though, we think you deserve better than that.
Currently, you can attach PagerDuty Incidents and GitHub Pull Requests to an incident. But don't worry, there's more to come.
To attach something, you simply need to paste a link into an incident channel:
You can view attachments in Slack (via
/incident attachments) and in the Web UI:
Once it's attached, we'll help you out wherever we can.
We'll comment on the PR (if it's in a private repo) with a connection back to the incident, so it's easy to find in the future
When a Pull Request gets closed or merged, we'll let you know in the channel
To start using the feature, paste a GitHub link into an incident channel and we'll do the rest!