First look: behind the scenes building an AI incident responder.
Follow-Ups, now with added filters
March 21, 2022
Look, sometimes you can't get to solving all your follow-up actions right away, we understand. So maybe your follow-ups page was looking a little full? It's ok, we've got you, we've added the ability to filter the follow-ups page the same way you can filter the incidents page.
One more thing
We also added a workflow step to invite a user from a PagerDuty escalation policy, and assign them an incident role!
What else we shipped
Actually 17 more things...
New
- Include pinned images in post-mortem PDFs
- Include completed action titles in the timeline
- Show recent incidents in the create incident modal, to help avoid creating duplicate incidents
- Show shorthands in the /inc help info, so you can learn how to move faster
- Show the reasons we need to reinstall on the reinstall page
- Show absolute timestamps in the timeline
Improvements
- Update setup/login step to hide the sidebar
- Make incident update -> closed not do anything until the incident is closed
- Auto-focus "title" when opening the create action modal
- Make "description" optional when exporting an action
- Hide Assignee when exporting to Jira
- Allow toggling private incidents on follow-ups page
- Relax limit on decision title flow length
- Allow reversing timeline order on incident home page
- Handle "action already exported" gracefully from Slack
- Show "not set" for empty workflow values when viewing workflow configs in the web app
Bug fixes
- Fixed an issue where the login screen had multiple headers on mobile