incident.io's posts
Whose fault was it anyway? On blameless post-mortems
While blameless post-mortems are a great idea on the surface, if taken to the extreme, they can muddy how much you actually learn from incidents.
How we’ve made Status Pages better over the last three months
A few months ago we announced Status Pages -- the most delightful way to keep customers up-to-date about ongoing incidents. Since then, we've launched several features to add an extra bit of delight. Read on to learn more.
The balancing act of reliability and availability
To prevent issues like downtime, you have to focus on the reliability and availability of your product. But there's a balance to be struck here.
How we leverage our Product Responder role to push our pace of development
At incident.io, Product Responder function plays a pivotal role in our ability to maintain a steady pace of development. Here, I'll highlight what the role is responsible for and explain how it makes us a better team.
What is an SRE? Understanding the responsibilities of this crucial function
Site reliability engineers are responsible for quite a bit, but one thing is clear—their role is critical. In this article, we break down everything you need to know about SREs and what they focus on.
Service level indicators: 6 key metrics for effective incident management
In this article, I'll highlight six important SLI metrics that can help drive better incident management processes.
So good, you’ll break things on purpose
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