incident.io's posts
Incident management really can be for everyone
It's time to move past the idea that incident management tools can only be used to respond to incidents—and only by engineering teams.
incident.io
Achieving pixel-perfect polish for Status Pages
Earlier this year, we launched our Status Pages product. In this episode, we chat with one of the product engineers on that project, Dimitra, about how that launch went.
incident.io
The price of building your own incident management tool is not what it seems.
Build or buy? An age-old decision that gets made dozens of times a year. It’s quite possibly one of the most important decisions you make as an organization.
incident.io
A guide to post-mortem meetings and how we run them at incident.io
Post-mortem meetings can play a crucial role in fostering an environment of continuous learning. Here's how we do them!
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Whose fault was it anyway? On blameless post-mortems
While blameless post-mortems are a great idea on the surface, if taken to the extreme, they can muddy how much you actually learn from incidents.
incident.io
How we’ve made Status Pages better over the last three months
A few months ago we announced Status Pages -- the most delightful way to keep customers up-to-date about ongoing incidents. Since then, we've launched several features to add an extra bit of delight. Read on to learn more.
incident.ioSo good, you’ll break things on purpose
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