Learn how to design incident severity levels to streamline incident management, improve response times, and prioritize issues effectively.
We talk to Uma Chingunde, Vice President of Engineering at Render
We talk to Colm Doyle about his experiences as an Incident Commander at Slack.
In a world where things go wrong in organizations all of the time, what should our threshold be for defining an incident?
We think there's a better version of the world out there, where the same principles that help the world's best technology teams can be enjoyed by **the entire organization**. We also think we know why it's not happening, and what can be done about it.
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