Stephen Whitworth's posts

How to get everyone at the company to value writing
Once a month, the whole of our company downs tools, and spends the whole day writing. We call it Content Day!


Designing your incident severity levels
Learn how to design incident severity levels to streamline incident management, improve response times, and prioritize issues effectively.


Industry Interviews: Uma Chingunde, Vice President of Engineering at Render
We talk to Uma Chingunde, Vice President of Engineering at Render


Industry Interviews: Colm Doyle, Incident Commander at Slack
We talk to Colm Doyle about his experiences as an Incident Commander at Slack.


What is an incident?
In a world where things go wrong in organizations all of the time, what should our threshold be for defining an incident?


Incidents are for everyone
We think there's a better version of the world out there - one focused on building a culture of incident response where the same principles that help the world's best technology teams can be enjoyed by the entire organization. We also think we know why it's not happening, and what can be done about it.

So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one of our experts today.

We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization




