Matilda Hultgren's posts

Pager fatigue: Making the invisible work visible

We developed The Fatigue Score to make sure our On-call responders’ efforts are visible. Here's how we did it, and how you can too.

The Tasty Data Morsel: Data delight as company culture

Feeling hungry? We love to spice up our weekly all-hands meetings with the Tasty Data Morsel: a bite-sized insight covering everything from our sales velocity to the most popular Christmas party dishes. These data treats make numbers not just digestible but downright delicious.

Your incident declaration form is (probably) too long: The power of concise reporting

Do you have a lot of required fields on your incident declaration form? You may be creating lots of extra work for your responders.