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Martha Lambert
Product Engineer

Martha Lambert's posts

Engineering

Building On-call: Our observability strategy

Our customers count on us to sound the alarm when their systems go sideways—so keeping our on-call service up and running isn’t just important; it’s non-negotiable. To nail the reliability our customers need, we lean on some serious observability (or as the cool kids say, o11y) to keep things running smoothly.

Martha LambertPicture of Martha Lambert

Martha Lambert

21 min read
Talent

Why I joined an engineering team of 6

6 months in, Martha reflects on why she chose to join the engineering team of an early stage start-up, and what she’s learnt since.

Martha LambertPicture of Martha Lambert

Martha Lambert

11 min read
Article

Why you need an incident timeline

Learn how to get the most from your incident timeline.

Martha LambertPicture of Martha Lambert

Martha Lambert

7 min read
Aerial view of a roundabout
Article

Driving a customer-focused incident response process

Minimising customer impact doesn't always align with shortest time to a fix. Here's how to make your incident response process revolve around your customers.

Martha LambertPicture of Martha Lambert

Martha Lambert

8 min read
Article

Tell the story of your incident with timeline curation

Why telling the story of your incident is vital to finding the most useful insights.

Martha LambertPicture of Martha Lambert

Martha Lambert

4 min read
Screenshot of three incident types, Experiment, Production, Security.
Article

Introducing Incident Types

Use incident types to optimise your incident response for the situation at hand, and gain insights into incidents sliced across your organization.

Martha LambertPicture of Martha Lambert

Martha Lambert

6 min read

Modern incident management, built for humans