Luis Gonzalez's posts
Incident management vs problem management: understanding the connection between the two
While problem management and incident management may seem different, they're two sides of the same coin.
Luis Gonzalez
incident.io: A scalable incident management solution built for enterprises
With incident.io, enterprise businesses have an incident management solution that can navigate their complex needs and improve their response processes.
Luis Gonzalez
Barcelona 2023 Company Offsite Recap
Last month, the team gathered for our second company offsite in sunny, oceanside Barcelona. Here's how it went.
Luis Gonzalez
Driving successful change: Understanding DORA's Change Failure Rate metric
By using DORA's change failure rate metric, organizations can highlight inefficiencies in deployment processes and prevent pesky incidents from repeating.
Luis Gonzalez
SLA vs KPI: Breaking down the differences, and similarities, of these important metrics
In this article, we'll lay out the differences between SLA and KPI, and explain how they impact performance management.
Luis Gonzalez
Shipping at speed: Using DORA's Deployment Frequency to measure your ability to deliver customer value
By using DORA's deployment frequency metric, organizations can improve customer impact and product reliability.
Luis GonzalezSo good, you’ll break things on purpose
Ready for modern incident management? Book a call with one our of our experts today.
We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization
