Esther Delignat's posts

Outbound that doesn’t alienate for a technical product

Outbound can be pretty daunting — but it doesn’t have to be. Here we dive into some actionable pieces of advice that have worked well for us in our sales motion.

Build custom API integrations with incident.io

Declare incidents from other tools, export incident data for analysis, configure incident.io and more with our API.

Customer Success at an early-stage B2B SaaS company

A killer Customer Success function is critical to the success of any SaaS company. Find out how we’ve developed strong customer feedback loops to fuel our product development and built user insights to improve feature adoption.