Chris Evans's posts

Do I need an incident debrief?
The dust has settled after your efforts to get things back on track during your last incident, and everything's once again working as it should. Time to get back to work? Possibly, but you might want to pause and take the time to look more deeply at what happened, and whether it's worth seeking out and socialising learnings more widely.


Fixing a Formula 1 car in under eight minutes
Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...


Why more incidents is no bad thing
For a long time we've anchored ourselves to the notion that we should have fewer incidents, or none at all. It's hard to argue against — why wouldn't we want to fewer things to go wrong?


Don't count your incidents, make your incidents count
Whilst setting incident targets might work in some organizations, it's worth considering whether they provide the signal you expect, and whether the implications of doing so have been properly considered.

So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one of our experts today.

We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization




