Chris Evans's posts
Why more incidents is no bad thing
For a long time we've anchored ourselves to the notion that we should have fewer incidents, or none at all. It's hard to argue against — why wouldn't we want to fewer things to go wrong?
Chris EvansJuly 1, 2021
Don't count your incidents, make your incidents count
Whilst setting incident targets might work in some organizations, it's worth considering whether they provide the signal you expect, and whether the implications of doing so have been properly considered.
Chris EvansJune 17, 2021
So good, you’ll break things on purpose
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