Migration, handled
Import your schedules, escalation policies, and users directly from Opsgenie - no rebuilding from scratch. From there, our team works with you on a phased, team-by-team rollout.
incident.io vs Opsgenie
Opsgenie
Opsgenie is shutting down, treat yourself to an upgrade
Switching from Opsgenie to incident.io has never been easier
You don't get to choose whether you migrate. But you do get to choose where you move. And we're making it easy for you.
See how switching works
Contract buyout
Still paying for Opsgenie until your contract ends? Run both systems in parallel at no extra cost, so you're never paying for two on-call tools at once.
Up to 99.99% uptime, in writing
We commit to 99.99% uptime in our SLA for Enterprise customers. That's under an hour of downtime a year on the tool that's supposed to wake you up.
Start with on-call, scale when you’re ready
Our product is built to be flexible. While we believe that our end-to-end incident response is best-in-class, but we understand that not all teams are ready to make the full switch.
On-call
Modern on-call and alert management system built for fast moving engineering teams
- On-callIncident ResponseInvestigationsStatus pagesInsights
End-to-end incident management platform
From alert to resolution, give your team everything they need to respond quickly, reduce downtime, and keep customers in the loop.
We make your engineers' lives better.
Built by engineers for engineers—On-call is designed to make sure alerting doesn't kill your teams' mojo and they can quickly address an alert and get back to the work that matters most.
Cover requests
Designed to work around your life
Holiday feed
So you always know who’s out of office
Shadow scheduling
To make onboarding a breeze
Flexible command center for routing alerts
So good, everyone will want to be on call
From cleanly enriched alerts to a modern mobile app design, we've built On-call to be simple, intuitive and (most importantly) easy-to-use.
Automated alert naming
With incident.io, Netflix has the incident management platform—and partner—it's always needed
See how Netflix uses incident.io
How incident.io’s pace of development helped Etsy turn incident response into a superpower
See how Etsy uses incident.io
How incident.io helped Skyscanner regain confidence in its incident response processes
See how Skyscanner uses incident.io
With incident.io, Vanta has reduced hours spent on manual processes
See how Vanta uses incident.io
How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in a matter of weeks
See how Fin uses incident.io
How incident.io gave WorkOS the confidence to declare more incidents
See how WorkOS uses incident.io
The genie is vanishing
JSM isn't the safe choice, it's just the first one Atlassian shows you.