Everything you rely on from Opsgenie
Our platform includes all the capabilities you've come to expect from Opsgenie, plus additional features designed to enhance your on-call experience.
Switching from Opsgenie to incident.io has never been easier
Up and running in days, not weeks
We get it, changing tools can be stressful, but we've done this before. Our team and tools will help you move your schedules, users, and policies quickly and painlessly.
Bring the Atlassian suite with you
Our best-in-class integrations means you can continue working with Jira, Confluence or any other Atlassian product you use.
Start with on-call, scale when you’re ready
Our product is built to be flexible. While we believe that our end-to-end incident response is best-in-class, but we understand that not all teams are ready to make the full switch.
On-call
Modern on-call and alert management system built for fast moving engineering teams
- On-callIncident ResponseAI SREStatus pagesInsights
End-to-end incident management platform
From alert to resolution, give your team everything they need to respond quickly, reduce downtime, and keep customers in the loop.
We make your engineers' lives better.
Built by engineers for engineers—On-call is designed to make sure alerting doesn't kill your teams' mojo and they can quickly address an alert and get back to the work that matters most.
Cover requests
Designed to work around your life
Holiday feed
So you always know who’s out of office
Shadow scheduling
To make onboarding a breeze
Flexible command center for routing alerts
So good, everyone will want to be on call
From cleanly enriched alerts to a modern mobile app design, we've built On-call to be simple, intuitive and (most importantly) easy-to-use.
Automated alert naming
Customers rate incident.io #1 for incident management
“We wanted something that had the UX and ease of use that an engineer across Netflix could pick it up, could run with it and didn't need explicit training... even if it's 3AM, it's the first time and it would just feel natural.”
Hank Jacobs
Staff Site Reliability Engineer
“If I could point to the single most impactful thing we did to change the culture at Airbnb, it would be rolling out incident.io and democratizing incident response.”
Nils Pommerien
Director, SRE
“One of the improvements that incident.io has brought to our incident response processes is the reduction of that cognitive overload. It’s one tool … It's in the same context.”
Adrián Moreno Peña
VP of Engineering
“In the time that it had taken us to get one vendor to respond to our product feedback, incident.io had shipped four features we requested. Internally, we had a meeting, and I think we said something like, 'Wow, they are super hungry'.”
Jeremy Tinley
Principal Systems Architect
“The team behind the product are excellent. Being able to speak directly with Product Owners & Engineers makes a world of difference in our partnership with incident.io”
John Paris
Principal Systems Engineer
“incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting.”
Braedon Plough
Site Reliability Engineer
