Interactive
Talk to it like a teammate. Ask questions, request information, take actions. What changed recently? Is this already impacting customers? Who's on call? It knows the answers.
All the intelligence of your platform, at your fingertips
Our agent lets you interact with the entire platform, Nexus and every product you use. It understands your environment, lives where you work, and can take action on your behalf.
An agent that works with you
Like a teammate, it can answer your questions on demand or work proactively in the background. You choose how much it's involved, and it adapts.
Autonomous
It doesn't wait to be asked. The agent proactively works on your behalf, monitoring for new information, surfacing things you haven't thought to look for, and taking action when it matters.
The same agent, wherever you need it.
Like a teammate, it can answer your questions on demand or work proactively in the background, you choose how much it's involved, and it adapts.
With knowledge, comes power
The more of incident.io you use, the more capable your agent becomes, and in turn the more it can do for you.
- Root cause analysislocked
- Paging and escalationlocked
- Status page updatesunlocked
- Telemetry querieslocked
- On-call coveragelocked
- Impacted serviceslocked
- Post-mortem draftsunlocked
Powered by intelligence that knows your systems
The agent draws on Nexus, incident.io's production intelligence model, so every answer is grounded in your environment: your services, your incidents, your deployment history. And the more you use it, the more it knows.
Explore NexusHumans and agents, in lockstep.
Our goal is to support humans and agents working together to investigate, respond and prevent incidents.
Your agent with incident context
Debug directly in your coding agent of choice using the intelligence from our platform.
Loop in your team
Get the agent to escalate, arrange cover, and pull in the right people, without switching tabs.
Query your stack
Ask the agent anything about your system, deployment history and get answers instantly.
Plug in your AI stack
Add your company specific skills and connectors into Nexus.
House engineer-built skills
House your team's skills and teach the agent how your team works.
Investigations run in parallel
Let the agent run parallel threads while you focus on the decision.
With incident.io, Netflix has the incident management platform—and partner—it's always needed
See how Netflix uses incident.io
How incident.io’s pace of development helped Etsy turn incident response into a superpower
See how Etsy uses incident.io
How incident.io helped Skyscanner regain confidence in its incident response processes
See how Skyscanner uses incident.io
With incident.io, Vanta has reduced hours spent on manual processes
See how Vanta uses incident.io
How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in a matter of weeks
See how Fin uses incident.io
How incident.io gave WorkOS the confidence to declare more incidents
See how WorkOS uses incident.io
So good, you’ll break things on purpose
Ready to put AI to work on your incidents? Book a call with our team today.