New: AI-native post-mortems are here! Get a data-rich draft in minutes.
Export anywhere
Send completed post-mortems directly to Confluence, Notion, Google Docs, or SharePoint.
Post-mortems
Get the most out of every post-mortem
AI-native post-mortems that are faster to create, richer in context, and easier to collaborate on, so you can focus on learning, not writing.
AI that knows your incident inside out
Built on your real incident data. Every draft, review, and rewrite pulls from your timeline, Slack threads, PRs, and custom fields, so your post-mortem reflects what actually happened.
An editor tailor-made for post-mortems
A purpose-built editor with real-time collaboration, inline comments, and incident metadata woven directly into the document. Everything your team needs to go from draft to done, without leaving the page.
“I love putting the new postmortem editor in the hands of our engineers, between adding comments, tagging teammates and simultaneous editing, it really allows the whole team to contribute in a way we've never had before.”
Jake Seaver
Staff Software Engineer
“We loved being early adopters of the new editor. The real-time collaboration and built-in AI help us move from incident resolution to a finished report in a fraction of the time, all without ever leaving the incident.io dashboard.”
Alessandro Caprarelli
Senior Software Engineer
“Our engineers are world-class problem solvers. The incident.io bot writes world class post-mortems to match! Some incidents are long running or complex, with many threads being pulled at the same time. incident.io patiently untangles the thread and makes sure the nuance doesn’t get buried!”
Penny Gray
Technical Security
“The editor changed how teams can now write post-mortems, real-time collaboration, incident context right there in the doc, it just works. With the native AI review feature we get actionable and accurate feedback while we work.”
John Paris
Principal Systems Engineer
“The new post-mortem workflow has helped us turn the process from a chore to a collaborative learning experience. Keeping this data in the platform as opposed to exporting has improved the accuracy and latency of the information that drives our critical post-incident follow-ups.”
John Conrad
Director of Customer Reliability Engineering
You run the meeting, Scribe can handle the notes
Add Scribe to your post-mortem meetings and it'll transcribe the conversation and pull key takeaways straight into your document. No need for manual note-taking.
Full visibility across every post-mortem
Export to wherever your team reads them, automate the busywork, and keep track of every post-mortem across your organization.
Automate with workflows
Auto-export on completion, notify Slack, or trigger follow-up actions.
Post-mortem dashboard
See every post-mortem in one place, filtered by status, due date, and follow-ups.
Multiple documents
Write an internal post-mortem and a customer-facing RCA on the same incident.
Document API
Access content programmatically for knowledge bases, AI tools, or custom integrations.
See who's reading
Track who viewed, who edited, and when, for every document.
So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one of our experts today.
We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization
