Saved view for alerts and teams

January 19, 2026

You can now create saved views for the Alerts tab. Saved views let’s you save a list of filters and give them a name so that you can quickly revisit them or share them with others in your organization. This will work similarly to how saved views work on Incidents and Follow-ups pages in the dashboard.

There is a slightly different UI, where you will access these saved views via the filters button.

In addition, you can now create team-specific saved views for incidents, alerts and escalations! Teams can quickly see their information at a glance with pre-configured filters instead of setting them up manually each visit.

New and improved on-call status cards

We've made some additional improvements to the on-call status cards in the dashboard (found in the bottom left by your name). These include additions such as:

  • The card now scrolls if you have a lot of escalation paths attributes
  • It's a little easier to click through to schedules and escalation paths
  • You can click straight through to creating overrides and requesting cover
  • You can hide escalation paths you don't care about, which you then re-add where you view the escalation path.

Improved labels attributes

You can create a Labels alert attribute, which is very useful as a place to put any metadata for an alert that isn't necessarily what you want to include in Catalog, such as Podname or Trace ID. We'd recommend using Labels where possible, as otherwise you may create a lot of String attributes to pull through this kind of information.

Given this, we made some improvements to Labels attributes, such as:

  • You can split each key-value pair into its own row, and you can now scroll along it. Previously, you'd have to open the attributes drawer, and we displayed all in a row which was quite hard to parse.
  • We've taken that same table styling and applied it to any markdown tables, which previously had no formatting at all.
  • We've automatically given all organizations a Labels attribute when creating an alert source so it's more natural to use versus having to default use String.
    • Whenever you create an alert source we'll use AI to suggest how to read a labels attribute. This even works for payloads like Datadog, where they send us tags in a [["pod", "my-pod-123"]] format, we'll auto suggest a nice Javascript expression to convert that into the right {"pod": "my-pod-123"} format.

What else we shipped

New

New

  • You can now add incident attachments from the dashboard as well as via Slack
  • You'll be able to share alerts from the mobile app from the next mobile app release
  • We now offer support for live call routing in 30+ countries
Improvements

Improvements

  • You can now filter alerts with optional boolean attribute values using is set and is blank in the dashboard
  • We've fixed an issue where the overflow menu for an alert source had a smaller click-target than it looks
  • We've updated some third-party dependencies for catalog-importer
  • Fixed an issue on Android where swiping between days on the calendar wouldn't reflect in the displayed date at the top
  • We now show the day of the week below any date inputs in the schedule editor, which is useful when trying to work out if you've chosen to start on a Friday or a Wednesday for example
  • We've made the placeholder for a new escalation path's name more obviously a placeholder
  • Improved the appearance of tables in alert markdown descriptions
  • We've made the copy about private incidents and escalations in settings a little clearer
  • Clarify that follow-ups can be created without team set even if you've made follow up teams required
  • Make /inc update in stream channels use any additional text as the incident summary, to be consistent with incident channels
  • Allow installing Google Calendar without installing Google Meet
  • The On-call Pay calculator tab now loads quicker for users with many historical reports - and you can now search for reports when you choose to create a new report by copying an old one
  • We'll collapse calendar feeds on a schedule when you have more than 4, to tidy up the edit screen
  • We've done some work to make the alerts configuration screen more responsive to different screen sizes
  • Provide a more useful error message when a customer hits the incident bulk update rate limit
  • We now send you an improved error message if you try to accept a cover request in Slack and someone just beats you to it
  • Catalog type names and custom field names now display fully instead of being cut off too aggressively
  • We've improved the escalation path editor's read-only mode, so you can now make changes and export them to Terraform (and the changes will not persist in the editor)
Bug

Bug fixes

  • We've fixed an issue where some new mobile area codes (e.g. in Canada) were not being accepted as valid phone numbers
  • Fixed an issue with the Terraform provider where you couldn't destroy a Schedule resource in managed attributes mode, where you don't fully control the catalog entry, but you want to add extra metadata to it
  • Fixed an issue where you had to reload the web dashboard to see an alert status update
  • Fixed an issue where schedules with multiple layers were inadvertently creating new layers when you edited them, which could mean that you lost some upcoming overrides
  • Fixed an issue in pay calculator reports where a custom holiday could not be added on the last day of a report window
  • Fixed an issue where uploading a favicon to a status page would cause it to appear stretched vertically
  • Fixed intermittent issues when resolving incidents in the dashboard
  • Fixed an error that could occur when exporting post-mortems to Confluence with multiple Atlassian sites connected
  • Fixed an issue where occasionally multiple people could accept cover requests
  • Fixed an issue with call route forms not populating correctly on page reloads
  • We've fixed a bug where a team's alert sources were showing in the team's schedules list in the overview tab
  • If you update the number of concurrent shifts on a schedule, the schedule will be correctly refreshed on save without the need for a refresh
  • Fixed a bug where schedule versions weren't visible to users with access
  • Fixed a bug where the priority field wasn't loading correctly on the alert source configuration page
  • Fixed a bug where follow ups would be corrupted when encountering permissions issues syncing with Linear
  • Fixed a bug where policy reports would not be shown after saving a change
  • Related incidents now show the icon for the correct severity
  • Make the Slack tutorial work even when incident channel creation is disabled
  • Fix Add assignment button on SCIM assignment page
  • Fix converting custom fields with large number of options to be catalog-backed

So good, you’ll break things on purpose

Ready for modern incident management? Book a call with one of our experts today.

Signup image

We’d love to talk to you about

  • All-in-one incident management
  • Our unmatched speed of deployment
  • Why we’re loved by users and easily adopted
  • How we work for the whole organization