In this episode, we sit down with Jeff Forde, Architect at Collectors, to get his advice for building an incident management program at several key stages.
Today, incident management is a core part of organizations both big and small. But what if you don't have a program in place...where do you start?
Or what if incident management is already a key part of your org, but you're looking to optimize it—where do you kick things off in that case?
Consider another situation: What if you're an established organization with years of incident management experience—what are some things that you can do to take things to the next level?
To talk through all of these scenarios and more, we sat down with Jeff Forde, Architect on the Platform Engineering team at Collectors.
Jeff has been a part of organizations at each of these phases, playing a critical role in developing the incident management programs those organizations have today. So, if you're looking for actionable advice on how to level up your incident management, then this is the episode for you!
In this episode, we sit down with Chris and Pete to chat about our biggest product launch to date: On-call
In this episode, we dive into our latest product release: a full suite of AI features designed to help you get the most out of your incident response.
In this episode, we get a peek behind the scenes of what it was like to build our latest AI product: Assistant
Ready for modern incident management? Book a call with one our of our experts today.