Forays in Fancy Formatting
At incident.io, our raison d’etre is making it as easy as possible to handle incidents. So we want to make it as easy as possible to communicate in a rich way in incident summaries and updates. If you can emphasise certain things, or create a list, or @mention people, it’ll be easier for people to take in important information and easier to get that information to the people who need to see it.