Beyond the pager: What to do when Opsgenie sunsets
March 17, 12:00 PM — 1:00 PM CST
Description
OpsGenie is going away in 2027. Don't just swap pagers — use this moment to fix incident response.
OpsGenie is going away in 2027, forcing a migration decision for thousands of teams. But this isn't just a tooling swap — it's a rare chance to upgrade how you respond to incidents. Because the real pain in incident response isn’t paging. It’s everything that happens after the alert: coordination, clarity, communication, ownership, and follow-through. Most teams solve this through heroics and tool-juggling across chat, tickets, and docs. That approach doesn't scale.
In this session, we'll show what it actually looks like to migrate off OpsGenie — and why a like-for-like replacement often recreates the same fragmented workflow with more friction. We'll hear from teams who've made the move, explore how AI-driven development is increasing incident volume, and discuss why legacy paging systems alone can't keep up.
We'll cover:
- Why "just replace the pager" is a trap — and how to protect on-call continuity while upgrading everything that happens after the page
- What changes at scale when you move from alerting-only to end-to-end incident response
- Real migration stories and how modern integrations simplify the transition without breaking existing workflows
