Get going at speed

Quickly spin up a dedicated Slack channel where you can focus on running your incident without losing context. Keep everything in one place and eliminate the need for extra meetings and documentation.

  • Get your channel set up in seconds with /incident
  • Automatically create a channel when you need it with PagerDuty auto-create
  • Be guided by nudges and automations

Assemble your team

Pull the right people in at the right time, so you can collaborate effectively to resolve incidents together.

  • Automatically escalate to the people you need
  • Assign key roles to ensure clarity and accountability
  • Create and assign actions and follow-ups

Keep everyone in the loop

Make sure your team, leadership and customers are kept up to date, without losing time. We make communication easy, so everyone has the visibility they need.

  • Share and view updates through a live #incidents feed
  • Use our Statuspage integration to keep customers informed
  • Make incidents private when you need to

Make post-incident reviews a breeze

After closing, we'll make sure you turn your incidents into opportunities by helping you run more effective post-incident reviews.

  • Automatically generate and curate your timeline
  • Automatically generate and share your postmortem
accurx
"incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting."
Vicky
Vicky
Head of User Support
giant-swarm
"Now we can generate insights on incidents within minutes, instead of wrangling spreadsheets for hours."
Joe
Joe
VP Engineering
truelayer
"The fact that the channel is there means that more conversations happen publicly. More people are aware when incidents happen. We've also got automations set up to do things like page execs on every P1."
Thomas
Thomas
Engineering Director
complyadvantage
"Previously we had fifteen things to do. incident.io has taken it down to two or three... So you can only focus on what you actually need to focus on and let the automation do the rest."
Steve
Head of Technical Support

Integrate with all the tools you already know and love

We're your incident management hub, amplifying the value of your existing tools by bringing them together in a single place.