Easily customise the platform with dimensions that matter to you. Use Custom Fields and Incident Types to optimise your response, build smarter workflows and enrich your insights.
Make incident.io work for you by tailoring your workspace using Custom Fields. Enrich your insights and trigger smart workflows, based on the things you care about.
Different types of incident may require a different response. The custom fields, automations and roles needed to respond to a security incident will look different to those needed for a customer support issue.
We're your incident management hub, amplifying the value of your existing tools by bringing them together in a single place.