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Terraform for alert routes

April 8, 2025

We now support alert routes in Terraform and our public API. This is useful if you:

  • Want to use version control to manage changes to your alert route configuration
  • Have a set of similar alert routes you’d like to generate a configuration using a template
  • Want to control a coordinated place that all your alert sources route alerts to
  • Want to apply complex access controls

New nudge: escalate

We've added a new nudge type, 'escalate', which will suggest that someone escalates or asks for help in Slack. For example, this can be used if there is a major incident with only one active participant.

What else we’ve shipped

Improvements

Improvements

  • We've polished up our Status Pages with a sharper and more consistent feel
  • If you can't request cover for any reason on mobile, we'll now show you clearer error messages
  • Improved UI for private Slack channels being used in alert routes
  • Scrolling escalation paths is now smoother
  • We now load more days of your on-call schedule on the mobile calendar view, so swiping between days should feel a little faster
Bug

Bug fixes

  • Addressed an issue where the top card on mobile will grow too big if there are lots of users on-call on the first level of an escalation policy
  • Fixed an issue on mobile where dragging on one of your own on-call shifts was defaulting to creating an override rather than a cover request
  • Fixed an issue where we might not send an "alert resolved" message to Slack in some circumstances
  • Editing status page impacts no longer causes manually set sub-pages to be recalculated

So good, you’ll break things on purpose

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