How we built a "game changing" AI assistant feature
How we built a "game changing" AI assistant feature
In this episode, we get a peek behind the scenes of what it was like to build our latest AI product: Assistant
Imagine an AI assistant that could automatically surface a whole host of useful incident response data points with just a prompt. Well, you won't need to imagine for much longer. That's exactly what we built in Assistant, one of our newest features powered by AI.
In this episode, you'll hear from Charlie, the project lead for Assistant, to get a peek behind this game-changing product. You'll hear him chat about:
- What went into building Assistant
- What the project timelines were
- What were some of the challenges the team faced
- What was it like learning the ropes of prompt engineering while building out Assistant
- ...and a lot more
You can listen to our ā ā AI announcement episode hereā ā and our previous ā ā episode on Suggested Summaries and Related Incidents.
Read our blog about ā Assistantā .
You may also be interested in

Building a GPT-style Assistant for historical incident analysis
What looks like making GPT-style assistant in a little over a month

Stale incident summaries? AI can fix that for you
In this episode, we dive into one of our latest AI product releases: Suggested Summaries

Building AIāRelated Incidents
In this episode, we dive into one of our latest AI product releases: Related Incidents.
So good, youāll break things on purpose
Ready for modern incident management? Book a call with one of our experts today.

Weād love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why weāre loved by users and easily adopted
- How we work for the whole organization



