How we built a "game changing" AI assistant feature

Picture of incident.ioincident.io

Imagine an AI assistant that could automatically surface a whole host of useful incident response data points with just a prompt. Well, you won't need to imagine for much longer. That's exactly what we built in Assistant, one of our newest features powered by AI.

In this episode, you'll hear from Charlie, the project lead for Assistant, to get a peek behind this game-changing product. You'll hear him chat about:

  • What went into building Assistant
  • What the project timelines were
  • What were some of the challenges the team faced
  • What was it like learning the ropes of prompt engineering while building out Assistant
  • ...and a lot more

You can listen to our ⁠⁠AI announcement episode here⁠⁠ and our previous ⁠⁠episode on Suggested Summaries and Related Incidents.

Read our blog about ⁠Assistant⁠.

Building Assistant

In this episode of The Debrief, we chat with the project lead of the Assistant project, Charlie Revett.

Watch on

Operational excellence starts here