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Tom Wentworth
Chief Marketing Officer
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Tom Wentworth's posts

Automated incident response: Why it matters and where it’s headed

Automated incident response: Why it matters and where it’s headed

For years, incident response has been a mostly manual process: someone gets paged, scrambles to investigate, loops in the right people, and after some firefighting, hopefully resolves the issue before too many customers notice. But as modern systems become more complex and interconnected, the old ways don’t scale. That’s where Automated Incident Response (AIR) comes in.

Tom WentworthTom Wentworth
February 10, 2025
What are the capabilities of Incident.io's service catalog and how does it integrate with external tools?

What are the capabilities of Incident.io's service catalog and how does it integrate with external tools?

incident.io’s service catalog is your always-current map of services, owners, and dependencies. Learn more about how it works and how it intergrates with tools you already use.

Tom WentworthTom Wentworth
March 21, 2022

So good, you’ll break things on purpose

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