Search all on-going incidents to see if your customer support query relates to any open issues.
Connect one or multiple customer support tickets to an incident. This will allow you to sync new information and status updates between Zendesk and incident.io, keeping your customers up to date in realtime.
Save time on manual updates by bulk updating all support tickets connected to an incident
We're your incident management hub, amplifying the value of your existing tools by bringing them together in a single place.