View all open incidents from inside Zendesk
Search all on-going incidents to see if your customer support query relates to any open issues.
Link customer support tickets to incidents
Connect one or multiple customer support tickets to an incident. This will allow you to sync new information and status updates between Zendesk and incident.io, keeping your customers up to date in realtime.
Bulk update relevant support tickets
Save time on manual updates by bulk updating all support tickets connected to an incident
Integrate with all the tools you already know and love
Amplify the value of your existing tools by integrating with
incident.io for a seamless experience
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