Workflows enable you to send emails automatically from your incidents - perhaps to keep stakeholders updated on everything that's happening to the most important incidents.
We want to make sure that the emails match your expectations when you're configuring them - so that all the formatting and line breaks work smoothly.
We've been working on a next text editor experience, based on ProseMirror, to make writing emails that bit simpler.
It'll be coming soon to the rest of the app, so watch this space!
Big or small, there’s huge value in improving your incident response, visibility, and ability to learn.