It's been a couple of weeks since our last changelog - we had a team offsite in
Portugal for 4 days and managed to avoid
/incident sunburn (mostly). We're
back with a bumper update!
Workflows are a powerful way to help people follow your incident response process. One of the most-requested improvements was to allow you to delay the workflow run after the trigger happens. For example, to remind people to write a post mortem a few days after an incident is closed.
You can choose whether the workflow should run even if the conditions stop matching, or if we should cancel it. This lets you avoid annoying reminders like "please write a post-mortem" if one is already attached!
Big or small, there’s huge value in improving your incident response, visibility, and ability to learn.